Shipping policy

Ocean Shores Soapworks Shipping Policy

Last Updated: 1/9/2024

Thank you for shopping at OceanShoresSoapworks.com. The following is our shipping policy:

1. Shipping Processing Time

  • All orders are processed within 2 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates and shipping times are only estimates and not guaranteed.
  • Different Shipping options will be available at checkout. 

3. Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
  • The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

  • Ocean Shores Soapworks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

  • Ocean Shores Soapworks is not liable for any products damaged or lost during shipping.
  • If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping

  • We currently ship to US destinations.

7. Returns Policy

  • Our Return & Exchange Policy provides detailed information about options and procedures for returning your order.

Contact Us If you have any questions about this shipping policy, please contact us at: